Latest Software Version:
If you have previously purchased SentryBay’s Data Protection Suite you may find that it is not updating to the latest version due to your computers local firewall settings. If you wish to download the latest version, please follow the following steps:
- Uninstall any previous versions of Data Protection Suite, this can be achieved via your computers ’Add & Remove Programs’ found in the Control Panel
- After un-installation has completed, reboot your computer
- Download: Latest Version
- Install the file above, when asked for a license key use the one provided with your purchased product
- Reboot your computer
You should find you are now running the latest version of Data Protection Suite
If you find you are experiencing problems, please complete the form opposite to open a support request.
Submit Customer Ticket
Please complete the following fields in the web form and click “Submit”. Fields marked with an asterisk are compulsory. You will be notified by automated email that your issue has been received. This email will also include a ticket number that you can use for future correspondence. You will receive a response to your query within 1 working day.
Items featuring an asterisk (*) are compulsory